YOUR INFORMATION
Privacy policy
This policy explains in clear language how personal information is handled when you browse the site, create an account or place an order.
Information collected
Depending on how you use the site, information may include your name, billing and delivery details, account details, order history, messages about an order, IP address, device and browser information, and cookies needed to operate the store.
How information is used
Information is used to operate accounts and checkout, process and support orders, maintain security and prevent misuse, meet legal and record-keeping obligations, and improve the reliability of the website.
Payments and service providers
Payment information may be handled by the payment service available at checkout rather than stored in full by this website. Hosting, delivery, security and other service providers may process the information needed to perform their service, subject to their own safeguards and applicable law.
Retention and security
Information is retained only as needed for the purposes described above, including legal, tax, fraud-prevention and order-support requirements. Reasonable technical and organisational measures are used to protect information, but no online system can be guaranteed completely secure.
Access, correction and privacy questions
You can review account details through My Account. To request access or correction, or raise a privacy concern about an order, reply to the relevant order message so the request can be matched without publishing a private contact address. The request will be reviewed and handled in accordance with applicable law.
Cookies
Essential cookies support account sign-in, cart and checkout functions. Browser controls can block cookies, although parts of the store may then stop working correctly.
Last updated: 6 November 2026.